What Is VaxCertPH and How to Fix Missing Vaccine Records

VaxCertPH: Why It Matters and What to Do If Your Record Is Missing

Although the peak of the pandemic has passed, VaxCertPH remains a relevant and important document, especially for Overseas Filipino Workers (OFWs) and individuals traveling abroad. Many foreign embassies, employers, and visa processing agencies still require official proof of COVID-19 vaccination. With the rise of digital health credentials, VaxCertPH continues to serve as a centralized, verifiable record of your vaccination status. Whether for job applications, immigration, or as a backup in case of lost vaccine cards, this certificate is not just useful—it’s often essential.

What Is VaxCertPH?

The Department of Health (DOH) launched VaxCertPH to centralize and digitally record the COVID-19 vaccination data of individuals across the Philippines. This digital certificate includes essential vaccination details, such as:

• Vaccine brand(s) administered
• Date of vaccination(s)
• Personal information
• A unique QR code for verification

While not yet fully required for all domestic travel, VaxCertPH is crucial for international travelers, including overseas Filipino workers (OFWs). It complements the BOQ International Certificate of Vaccination (Yellow Card) as a vital proof of vaccination.

The Current State of VaxCertPH for Domestic Use

As of now, the Inter-Agency Task Force (IATF) has stated that VaxCertPH is not yet fully implemented for domestic travel. Because of this, local government units (LGUs) continue to issue their own versions of vaccine cards, leading to varying formats and card sizes across cities and municipalities.

Despite this, VaxCertPH serves as a centralized, uniform record that helps eliminate discrepancies and provides a backup if your LGU-issued card is lost.

Why Is VaxCertPH So Important?

Although its role in domestic travel is limited, VaxCertPH plays a significant role in international travel:

• Required for OFWs applying for overseas work
• Mandatory in some countries for entry or border processing
• A recognized digital vaccination proof

Even for those not traveling abroad, having a VaxCertPH certificate ensures your COVID-19 vaccine data is stored in a centralized national database.

Furthermore, many institutions and employers now recognize the VaxCertPH certificate as a valid proof of vaccination. This applies to employment onboarding, school re-entry, or even mall and public space access, where verification is occasionally required.

How to Request Your VaxCertPH Online

You can access your VaxCertPH certificate easily by visiting the official website: vaxcert.doh.gov.ph

Steps to generate your certificate:

• Go to the VaxCertPH website.
• Click “Continue” to access the form.
• Enter your personal information (name, birthdate, vaccination details).
• Submit the request and wait for confirmation.

Tip: Make sure your name and birthdate match your vaccine card exactly to avoid errors.

What If Your VaxCertPH Record Is Incomplete or Missing?

Unfortunately, many vaccinated individuals report issues such as:

• Incomplete vaccine dose data (e.g., only the first dose is recorded)
• The entire record is missing from the system
• Incorrect personal details or vaccination dates

These issues can cause delays, especially for OFWs and travelers.

Here's what you can do:

• Option 1: Email the DOH for record correction.
  Send an email to: vaxcertsupport@doh.gov.ph
  • A clear photo of your government-issued ID
  • A scan or photo of your LGU-issued vaccination card

Note: Due to high volume, email responses may be delayed. Some users report waiting several months with no reply.

• Option 2: Visit Your Local Health Office or Satellite Center
• Go to the LGU where you received your vaccination and:
• Inquire where VaxCertPH updates are handled (often a satellite office in malls like SM or Robinsons)
• Bring your vaccination card and a valid ID
• Request a manual update of your record in the VaxCertPH system — this method typically yields faster results, as local staff can update your record on-site

Common Problems and Real-Life Experiences

Many users have encountered frustrating delays.

A user submitted an update request after their second dose but didn't get any feedback for four months.

Another individual had to physically visit their LGU to manually update the VaxCertPH system before receiving their correct certificate.

The bottom line: being proactive is key. Don’t wait until you're booked to travel — resolve your record early.

What If You Lost Your LGU-Issued Vaccine Card?

If your LGU-issued card is missing, VaxCertPH becomes even more vital. It serves as:

• A digital backup
• A printable copy for travel or employment
• Ensure you report any lost vaccine card to your LGU and request a certified true copy, which you can then use to support your VaxCertPH update request.

Future Plans and Ongoing Challenges

While the rollout of VaxCertPH faced initial delays and technical difficulties, the Department of Health continues to improve its database and support system. The government envisions a unified digital health record platform that integrates:

• Vaccination data
• Travel health history
• Public health alerts

In the future, this system may serve as a digital passport for health verification in emergencies, pandemics, and public safety requirements.

Final Thoughts

VaxCertPH is more than just a digital certificate — it's your official record of vaccination stored in the national database. While it may not be fully required for domestic travel yet, it is increasingly essential for OFWs and international travelers.

If you haven't checked your VaxCertPH record, do it now via vaxcert.doh.gov.ph. If your record is missing or incorrect, act early to avoid complications.

Being proactive ensures that your vaccine record is accurate, accessible, and ready when you need it most, whether it’s for job applications, travel, or emergencies.